1. When can I receive package after the payment?
Processing Time : Package processing time of order is not the delivery time, After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 1-3days; however, it can also be affected by the item's stock status.

2. What shipping method preshaper use?
Our partners with major international shipping companies such as USPS, DHL,UPS etc to offer. 

3. Shipping Charge
We support worldwide free shipping.

4. How to track my order?
Once the order is placed, our system will send you an email about the order details. You can use tracking number tracking orders from tracking link.

5.Logistics Time
General logistics time is 5-10 working days, except holidays.

Important Notice:

1. Due to customs clearance times getting progressively longer, e.g. due to more stringent security checks, please be advised that Standard Rate Shipping have been affected. 

2. Processing time: In order to guarantee the quality of our products, jmoncstore.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.

Custom Tax or Duty

Normally customers will not be charged of any additional fees via regular mail.